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Knowledge base

How to get guests to come back more often

Finding a new guest takes effort. Getting a guest who has already been to come back is easier, and it pays off more.

Know your guests

A guest database that recognises every guest by their email address shows how often someone has been, what they liked and whether they have an allergy. That way you greet a regular as a regular.

Send a monthly menu

A monthly email with your new dishes, a special or a theme night keeps your restaurant in mind. Only send it to guests who gave permission.

Congratulate them on their birthday

A birthday message a week beforehand, with an invitation to celebrate with you, often turns into a booking.

Invite guests who haven’t been for a while

Hasn’t a guest been for a year? A personal email (“We missed you”) works better than you’d think.

Ask for a review

Happy guests like to leave a review. Reviews help new guests choose you. Ask once, shortly after the visit.

With Jesdi

The guest database, the monthly menu, the birthday and win-back emails and the review email are in Jesdi and go out automatically, only to guests who gave permission. See the reservation system.

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